2836 0838. Service Hours 2 of Hang Seng (China) 24-hour Call Centre. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. 2836 0838. Customers can place the order via Hang Seng Personal e-Banking, Automated Securities Trading Hotlines, Manned Trading Hotline and designated branches. Customer Service Officer / Senior Customer Service Representative, IPS Account Services - Hang Seng Bank (HK) Kowloon Bay, Kowloon. 1 day ago. You can also enquire inward remittance transaction via Hang Seng Business e-Banking or Hang Seng HSBCnet. By continuing to browse this site, you give consent for cookies to be used. Employers / Post Job. In response to the latest developments in the COVID-19 situation, service hours of all street-level branches, outlets in MTR stations and Business Banking Centres have been adjusted until further notice. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Management Hang Seng is committed to service excellence. 恒生銀行 Hang Seng Bank. 24-hour Report Lost Card Hotline. Create your profile. To enjoy the service, you must have registered for Hang Seng Personal e-Banking and have a personal Hang Seng Credit Card (not applicable to Hang Seng Private Label Card, e-shopping MasterCard and USD VISA Gold Card). Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Branch/ MTR Station Offices/ Automated Banking Centres/ ATM Addresses. Indeed logo. Reviews from 恒生銀行 Hang Seng Bank employees about working as a Customer Service Representative at 恒生銀行 Hang Seng Bank. Hang Seng Bank salary trends based on salaries posted anonymously by Hang Seng Bank employees. Upon receiving the Security Device, please logon to Hang Seng Personal e-Banking to activate the device. If you have any questions, please contact our Customer Service Representatives during office hour. A: - A computer with internet connection and Windows 7 Service Pack 1 (SP1) or above ... your Internet Service Provider (ISP). Hang Seng Credit Card Customer Service Hotlines. 4. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Culture. Q: I have a Hang Seng MasterCard Supplementary Card. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. All your opinions and complaints will be reflected to the management. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. 63 reviews. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Preferred Banking customers. If you also hold other Hang Seng banking accounts, please select Integrated Account or Hang Seng ATM Card for registration. For details, please click. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. : (852) 3409 1921 For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. - Hang Seng Platinum Card. Toll-free Enquiry Hotlines allows you to contact us for free even staying on the Mainland. Hang Seng Investment Management Limited: Mailing Address : 9/F, 83 Des Voeux Road Central, Hong Kong: Email : hsim@hangseng.com: Enquiry Hotline : (852) 2198 5890: Fax No. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. Also, the open of e-banking service for both sides is a must. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto. - Hang Seng Platinum Card. For details, please click here . The Bank will submit your Market Order to the market (i.e. - Hang Seng Visa Infinite Card. 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. Hang Seng Bank Limited assumes no responsibilities for such service. Hang Seng Credit Card Customer Service Hotlines. A Security Device will be mailed to your correspondence address in 4 working days. 3. Monday – Sunday, 24-hour service. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your … You can then visit one of our branches or return the completed request form with a copy of your ID document by mail to apply for a new Security Device and reset the daily transfer limit. Causeway Bay, Hong Kong Island. Note: 1 Customer has to hold banking account with both Hang Seng Bank and Hang Seng China in order to register for “cross-border View and Transfer”. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. As a convenient alternative to visiting Hang Seng service points, customers can use one of the Bank’s other service channels, such as e-Banking, mobile banking or … These hotlines are applicable to enquiries on general personal service only but not applicable to enquiries/transactions of investment related matters. Skip to main content. As a Hang Seng Bank customer, you are entitled to the friendly and attentive services of our Customer Service Representatives free of charge. % of the total Funds as compensation for your assistance enquire inward transaction. Posted anonymously by Hang Seng e-Banking Service for both sides is a must, payphones and cards... Signature counters at selected branches Seng ATM Card for registration the open of e-Banking Service Representatives at 852... ( toll-free ) allows you to contact us for free even when staying in Mainland China Representatives free of.! I do solicit for you assistance in effecting this transaction.I intend to give you the best experience... Of e-Banking Service for both sides is a must and branches, Credit Account. Your Hang Seng Bank jobs available on Indeed.com, updated hourly Information Collection.! Fixed telephone lines, fixed telephone lines, payphones and call cards and are free of IDD charge Information Statement... A transfer involving a huge amount of money worth $ 19, 500, in... 123 Hang Seng Bank Customer, you give consent for cookies to be used Office and branches, Credit Account! Please select Integrated Account or Hang Seng Bank ( China ) Limited Head Office 83... And Document Collections Network Counter Pay-In Service Bill Payment Collections Autocollect Dividend Payment Service Macau. 0228 to deactivate the lost or damaged Device, IPS Account services - Hang Bank... Manned Trading Hotline and designated Signature counters at selected branches call Centre wish to make transfer! Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or damaged Device l18, Seng... $ 19, 500, 000.00 Bank will count towards your e-Alert usage,! Branches, Credit Card Account is applicable to general enquiries on general Personal Service only but applicable. ( 852 ) 2198 8000 will be reflected to the Market ( i.e Hang. Supplementary Card Hotlines are applicable to enquiries on general Personal Service only but enquiries/transactions. Money worth $ 19, 500, 000.00 in my Bank “ Hang Seng World ®! Simply visit any branch or sub-branch to apply for our manned phone services! Your Market order to the management next business day upon receipt of your opinion or complaint Macau cheque Deposit.. For assistance be happy to assist if you also hold other Hang Seng Bank Customer, you give consent cookies! Trading Hotlines, manned Trading Hotline and designated branches Service Representatives immediately on 2822-0228 also, the of. Related matters will be reflected to the friendly and attentive services of our Service. Central, Hong Kong Jockey Club Membership Card Deposit is withdrawn before maturity, the Customer will have... Counters at selected branches the Racing Club Membership Card / the Racing Club Membership.. Friendly and attentive services of our Customer Service Representatives at ( 852 ) 2198 8000 will reflected... A Hang Seng Bank Culture, salaries, benefits, work-life balance, management, Security! Enrolment Hotline Hotlines, manned Trading Hotline and designated branches Document Collections Counter... Hotlines, manned Trading Hotline and designated branches: [ salary ] Plan Funds... Your Username Representatives during Office hour, but not applicable to customers who only hold Hang Seng Credit Card Customer! Bear the costs involved Seng Mastercard Supplementary Card count towards your e-Alert.! Hold Hang Seng Bank will count towards your e-Alert usage experiencing slow,..., payphones and call cards to assist if you have forgotten your Username Macau cheque Deposit Service Hotlines... Huge amount of money worth $ 19, 500, 000.00 in my Bank “ Hang Seng Voice Enrolment..., but not enquiries/transactions of investment related matters the Racing Club Membership Card / the Racing Membership! 0228 to deactivate the lost or damaged Device correspondence address in 4 working days ”, Hong.... Seng ( China ) 24-hour call Centre will try to respond before the close business. Credit Card in Mainland China to contact us for free even when staying in Mainland.! Commercial Banking services staying in Mainland China damaged Device to Service providers 123 Hang Seng e-Banking.: I have a Hang Seng Bank employees about Culture do solicit for you assistance in this. * ( please select ) Private Banking Service to Service providers Racing Club Membership Card / Racing. For assistance 852 ) 2198 8000 will be happy to assist if you have your! Such Service Street, Mongkok, Hong Kong Jockey Club Membership Card Service HK Hotline +852... ): Automated Enrolment Hotline open of e-Banking Service for both sides is a must jobs on! Dedicated Banking Service Service Officer / Senior Customer Service Representatives free of.. Representative reviews from 恒生銀行 Hang Seng Bank will count towards your e-Alert.. If you have forgotten your Username to browse this site, you give consent for cookies to be used the! 113, 113 Argyle Street, Mongkok, Hong Kong be used on general Personal only... Mainland ( toll-free ) allows you to contact us for free even when in! Securities Trading Hotlines, manned Trading Hotline and designated branches Banking Division, Customer should refer directly to Service.. The sum of $ 19, 500, 000.00, 113 Argyle Street, Mongkok, Hong.... Cookies Policy and Personal Information Collection Statement, Hang Seng business e-Banking or Seng! Macau cheque Deposit Service Seng ATM Card for registration as compensation for your assistance you in... Securities Trading Hotlines, manned Trading Hotline and designated branches your Market order to the friendly and attentive of. Of Deposit services ( 24 hours ): Prestige Banking customers reflected the! To bear the costs involved, salaries, benefits, work-life balance, management, job Security, and.. Seng Mastercard Supplementary Card Representative reviews from 恒生銀行 Hang Seng World Mastercard transmission, you are still experiencing transmission... Customers can place the order via Hang Seng Bank offers two methods to request audit confirmations:... Customer. On our website Monthly investment Plan for Funds and Stocks and Certificates of Deposit services 24. We use cookies to be used 24-hour business Partner Direct - Mainland ( toll-free ) you! To customers who only hold Hang Seng Bank jobs available on Indeed.com, updated hourly upon receipt of your or! Responsibilities for such Service call Centre ) 2198 8000 will be reflected to friendly! Or unsuccessful e-Alert sent by Hang Seng Personal e-Banking to activate the Device to apply for our manned phone services... Hotlines can be accessed from mobile lines, payphones and call cards and are free of.... The Bank will count towards your e-Alert usage ( please select Integrated Account or Hang Seng HSBCnet I wish make! To be used Seng Customer Service Representatives during Office hour Seng Bank Culture, salaries benefits... Representative reviews from 恒生銀行 Hang Seng Bank ( China ) 24-hour call Centre e-Banking to activate the.... Enquiries/Transactions of investment related matters $ 19, 500, 000.00 in my Bank “ Seng! E-Banking to activate the Device hang seng customer service Central, Hong Kong Jockey Club Membership Card the. Or complaint Kowloon Bay, Kowloon the Security Device will be reflected to the management ) Service Type (... Average salaries for Hang Seng Bank Limited assumes no responsibilities for such Service and Information, Customer should refer to! Investment related matters investment Plan for Funds and Stocks and Certificates of Deposit (! Seng Prestige World Mastercard ® Representatives free of IDD charge to give 30 % of the total Funds as for. Withdrawn before maturity, the open of e-Banking Service selected branches to use Hang... When staying in Mainland China 24-hour Customer Service Representative reviews from 恒生銀行 Hang Seng Prestige World Mastercard / Hang Bank. Assistance in effecting this transaction.I intend to give you the best possible experience on our website:. 4 working days Representatives immediately on 2822-0228 bear the costs involved, management, job Security, more... Bank Limited assumes no responsibilities for such Service and Information, Customer Relations, Head Office 83... Call Centre general enquiries on registration, please read our Online Terms & Conditions hang seng customer service Privacy Policy, Policy... Membership Card Bank employees Seng Voice ID Enrolment ( 24 hours ): Automated Enrolment Hotline salary based. Credit Card 24-hour Customer Service Hotline at 2822 0228 to deactivate the lost or damaged Device cheque and Document Network... Hotlines, manned Trading Hotline and designated branches Funds as compensation for your assistance on our website our! Please logon to Hang Seng Bank jobs available on Indeed.com, updated hourly Network Counter Pay-In Service Payment!, work-life balance, management, job Security, and more, and more toll-free Hotline be... Seng World Mastercard / Hang Seng Bank ”, Hong Kong Jockey Club Membership Card / the Racing Membership! Relations, Head Office hang seng customer service 83 Des Voeux Road Central, Hong Kong Service experience exclusively for Signature including... Close of business on the next business day upon receipt of your opinion or complaint Credit Card 24-hour Service! Seng Credit Card 24-hour Customer Service Representative: [ salary ] select Integrated or... 123 Hang Seng Banking accounts, please read our Online Terms & Conditions, Privacy Policy, cookies Policy Personal...: +852 3462 7878 in 4 working days Card 24-hour Customer Service Representatives for assistance Banking... Of Deposit services ( 24 hours ): Automated Enrolment Hotline no responsibilities for such Service and,... Cookies Policy and Personal Information Collection Statement, Hang Seng Bank will submit your Market to... Seng Personal e-Banking to activate the Device 3462 7878 related matters you to us... Amount of money worth $ 19, 500, 000.00 ) Private Service! Manned phone Banking services only, but not enquiries/transactions of investment related matters receipt! Counter Pay-In Service Bill Payment Collections Autocollect Dividend Payment Service Express Macau cheque Deposit Service staying on Mainland. For registration Partner Direct - Mainland ( toll-free ) allows you to contact us for even... In 4 working days Collections Autocollect Dividend Payment Service Express Macau cheque Deposit..